Shipping Policy
1. Order Processing Time
Orders are processed within 1-3 business days (excluding weekends and public holidays) after payment confirmation. You will receive a notification once your order has been shipped.
Note: During peak seasons or promotional events, processing may take up to 5 business days.
2. Shipping Rates & Destinations
Shipping costs are calculated based on the weight of the items and the destination country. Below are our standard shipping tiers:
| Region | Standard Shipping (Estimated) | Express Shipping (Estimated) |
|---|
| United States | 5-8 business days | 2-4 business days |
| Canada | 6-10 business days | 3-5 business days |
| United Kingdom | 5-8 business days | 2-4 business days |
| European Union | 6-12 business days | 3-6 business days |
| Australia / New Zealand | 7-12 business days | 3-7 business days |
| Rest of World | 10-20 business days | 5-10 business days |
Note: Customs duties and taxes are not included in the shipping fee and are the responsibility of the customer (DDU - Delivered Duty Unpaid).
3. Delivery Time Guarantee / Disclaimer
While we strive to meet these delivery estimates, actual delivery times may vary due to factors beyond our control (e.g., customs processing, courier delays, or natural disasters). If your package is significantly delayed, please contact us at info@gridmro.com.