Shipping Policy

Shipping Policy

1. Order Processing Time

Orders are processed within 1-3 business days (excluding weekends and public holidays) after payment confirmation. You will receive a notification once your order has been shipped.

Note: During peak seasons or promotional events, processing may take up to 5 business days.

2. Shipping Rates & Destinations

Shipping costs are calculated based on the weight of the items and the destination country. Below are our standard shipping tiers:

RegionStandard Shipping (Estimated)Express Shipping (Estimated)
United States5-8 business days2-4 business days
Canada6-10 business days3-5 business days
United Kingdom5-8 business days2-4 business days
European Union6-12 business days3-6 business days
Australia / New Zealand7-12 business days3-7 business days
Rest of World10-20 business days5-10 business days

Note: Customs duties and taxes are not included in the shipping fee and are the responsibility of the customer (DDU - Delivered Duty Unpaid).

3. Delivery Time Guarantee / Disclaimer

While we strive to meet these delivery estimates, actual delivery times may vary due to factors beyond our control (e.g., customs processing, courier delays, or natural disasters). If your package is significantly delayed, please contact us at info@gridmro.com.

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